Politique d’expédition
Shipping Policy
At Chicory Jewel, we are committed to providing a seamless shopping experience, including reliable and efficient shipping services. Please review our Shipping Policy to understand how we process and deliver your orders.
Shipping & Delivery
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Free Delivery: We offer free shipping on all purchases within India and for international orders. However, shipping charges apply to returns, exchanges, and repairs.
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Processing Time: Orders are typically processed within 2-5 business days after payment confirmation.
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Estimated Delivery Time:
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International Orders: Delivery time varies based on destination and customs clearance, typically ranging from 14 business days.
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Shipping Partners: We work with trusted courier services to ensure safe and timely delivery.
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Custom Duties & Taxes: International customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
Order Tracking Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment.
Shipping Charges for Returns, Exchanges & Repairs
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Customers are responsible for return shipping charges unless the return is due to a defect or error on our part.
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Both-side courier charges apply for exchanges and repairs.
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If returning a product without its original certificate, additional charges will apply.
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Items without jewelry tags are non-returnable.
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Custom-designed jewelry is non-returnable.
Delivery Issues
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If your order is delayed beyond the estimated delivery time, please contact us at cc@chicoryjewel.com for assistance.
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Chicory Jewel is not responsible for delays caused by courier services, customs clearance, weather conditions, or unforeseen circumstances.